Corfu, April 26 – In a significant move for the travel industry and a welcome relief for tourists, Jet2 has announced that it will not pass on increased fuel costs to its customers. This commitment ensures that holidaymakers who book with Jet2 will have their flight and holiday prices locked in, providing much-needed certainty in an unpredictable economic climate.
Jet2’s Customer-First Approach Amidst Rising Costs
The announcement, made on April 25, positions Jet2 as a leader in the sector, dedicated to a ‘Customer First’ approach. This policy applies to all flights and holidays booked through any channel, including online, mobile app, contact centre, or independent travel agents. It excludes only tourist taxes, which are paid directly to accommodation providers at the resort.
Steve Heapy, CEO of Jet2, stated, “Holidaymakers should have every right to book their break in the sun without worrying about being hit with additional costs, and they can have that complete assurance when they book a flight or holiday with Jet2. As a result of today’s announcement, customers booking with Jet2 know that they are locking in their price with no additional cost surprises later, and we firmly believe that this is the right thing to do by them.”
A Lifeline for Corfu’s Tourism Sector
This decision is particularly impactful for destinations like Corfu, where Jet2 operates a substantial number of weekly flights during the summer season. The UK market is a primary source of tourism for Corfu, and the airline’s commitment to stable pricing is expected to encourage more bookings, providing a vital “breather” for the island’s tourism economy.
The announcement comes at a time when the ongoing conflict in the Middle East continues to exert financial pressure, leading to increasing air fuel prices and ticket costs. Jet2’s move is seen as a positive development, alleviating fears among passengers about potential price hikes and making holiday planning more straightforward.
Jet2’s Continued Commitment to Excellence
As an award-winning airline and tour operator, Jet2 has a long history of prioritizing customer care. The company has consistently been recognized as a Which? Recommended Provider across seven categories, with Jet2.com earning this distinction for 11 consecutive years. In addition to the price freeze, Jet2 also offers flexible payment options for Jet2holidays bookings, including a low £60 per person deposit and part payment schemes.
This initiative further solidifies Jet2’s position as a preferred choice for UK holidaymakers as they look forward to a busy summer season. The airline’s proactive stance in managing rising operational costs without burdening customers is expected to be a key factor in maintaining its strong market presence and customer loyalty.
Source: startmediacorfu.gr
